Here’s a list of the most
common strategic planning mistakes. Each is costly. In fact, any one
of them could kill your strategic plan.
Following the description of each
mistake, you’ll find a description of how to avoid the mistake.
Mistake number 1: Arbitrarily selecting planning team members
Some managers don’t give sufficient
consideration to choosing their planning team members. They simply
select a few senior people with too little thought about their potential
contribution to building a viable strategic plan. Also, they don’t
consider whether each team member is positioned to drive the successful
implementation of the resultant strategies.
How to avoid this
mistake:
Consider carefully the selection of each and
every member of your planning team. And keep these two criteria in mind:
- Willing and capable of strategic
thought – to assist in the development of your strategic plan.
- Positioned, in the organization, to
drive the successful implementation of your resultant strategies.
Mistake number 2:
Thinking of strategic planning as an event,
rather than a
process
Some managers will set aside time to
develop their plan. So far, so good. Unfortunately, they’ll then adopt -
and communicate - an attitude of “let’s get it done and get back to
work.” Clearly, they fail to integrate their plan into the day-to-day
operation of their business.
How to avoid this
mistake:
Adopt the attitude that planning is an
integral part of the operation of your business. In fact, your
strategies, once detailed, will become a description of work to be
performed. So when you and your planning team “get back to work,” you’ll
be working at accomplishing your strategies.
Mistake number 3:
Not educating your planning team members to the
strategic planning process
Believe it or not, some planning teams
enter their strategy sessions “cold.” Without first learning the process
in which they’re about to engage. This is a terrible mistake - for two
reasons. First, the resultant lack of understanding seriously affects
performance. Thus the quality of the resultant plan - and the strategies
within the plan - suffer. Second, failure to educate misses the
opportunity to build enthusiasm among the members of the planning team.
How to avoid this
mistake: Conduct a
Strategic Planning Workshop for your planning team members. It will not
just educate, but also build your managers’ enthusiasm for the process.
And make sure that the workshop includes a case study - so your team
members will experience building a “mini strategic plan.” While doing
so, they’ll extend their thinking to your own organization. They’ll then
be eager to apply the process “in real life.”
Mistake number 4:
Not involving employees beyond the planning team
members
Some managers don’t even think about
asking employees (beyond the planning team) to help. This mistake
guarantees that the organization will miss valuable input. Also, it will
have lost the opportunity to build enthusiasm for implementation of the
resultant strategies.
How to avoid this
mistake: Consider the many
ways to include your employees in the process - both for the benefit of
their input, and to build their enthusiasm as well. For example:
- Providing thoughts (through interview
or survey) on issues to discuss
- Assistance in gathering pre-planning
information
- Detailing resultant strategies through
development of action plans (lists of tactics)
- Estimating resources required to
accomplish strategies
- Implementation of resultant strategies
Mistake number 5:
Ignoring the question of timing
Some assume that any time of the year is
as good as any other for developing strategy. Not true. Planning out of
phase with your budgeting process will leave you trying to implement
this year’s strategies with last year’s resources.
How to avoid this
mistake: Make sure your
timing is such that your strategies “feed your budgeting process.” That
way, you’ll be able to allocate resources in support of your strategies.
Mistake number 6:
Failing to gather applicable information for the
strategy sessions
At times, planning teams meet to develop
their strategic plan without having gathered the information necessary
to strategic thinking. Naturally, their strategy suffers.
How to avoid this
mistake: Have the members
of your planning team meet to decide on the information they’ll need to
gather, and later communicate with each other, in preparation for their
upcoming strategy sessions. Then, just prior to your strategy sessions,
conduct an Information Sharing Meeting. At that meeting, each person
responsible for information gathering should present to the entire
planning team... hand-outs, viewgraphs, and question and answer all work
well. The intent is to build the knowledge of all on your planning
team... giving all team members a more general management overview...
preparing each to make more knowledge-based, strategic decisions at your
up-coming strategy sessions.
Mistake number 7:
Conducting strategy sessions in the office
Conducting strategy sessions in the
office generally comes complete with numerous interruptions most
disruptive to concentration. The quality of the discussions and the
quality of the resultant plan both suffer.
How to avoid this
mistake: Meet “off campus.”
Your meeting location doesn’t have to be any place fancy. In fact,
you can assemble a bunch of chairs in someone’s living room. Just get
away from the office and its accompanying interruptions.
Mistake number 8:
Not allowing enough time
Some management teams want to get through
their planning process just as quickly as possible. Here again, they’re
interested in “getting back to work.” So they run through each of the
process steps as quickly as they can. As a result, their thought process
is
hardly strategic, and the resultant strategies prove disappointing.
How to avoid this
mistake: Allow sufficient
time. Make sure that each of your discussions goes to sufficient depth.
Remember, planning is a long-term investment. Properly performed, your
planning sessions will pay back many times your investment.
Mistake number 9:
Doing it alone
Instead of retaining a skilled strategy
consultant to lead their strategy sessions, some managers decide to lead
those sessions themselves. Unfortunately, they can’t do a good job
leading the process and, at the same time, participating in the strategy
discussions. Both process and content suffer.
How to avoid this
mistake: Retain a skilled
strategy consultant to lead your sessions. You and your team take
responsibility for content; your strategy consultant, for process.
You’ll benefit in both areas.
Mistake number 10:
Stifling communication
Unfortunately, some managers stifle team
members’ opinions which differ from their own. The results are quite
predictable - loss of valuable input plus damage to team members’
buy-in.
How to avoid this
mistake: Allow, in fact
welcome, input from all. Ask questions to encourage participation.
Mistake number 11:
Keeping the strategy a secret
Some decide not to publish a written
strategic plan, but rather keep it private among the few top managers
who developed it. But since others must help to implement the resultant
strategies, they’ll certainly need to know “what’s up”? Of course,
strategy implementation suffers.
How to avoid this
mistake: Be open with
communication of your strategic plan. You’ll improve the implementation
of your strategies - for two reasons. First, your employees will know
what they're to work on, and why. Second, they’ll feel more
like “insiders.” They’ll simply care a whole lot more.
Mistake number 12:
Putting the plan on the shelf and keeping it there
Some management teams stop short of
defining specific action steps (tactics) to detail their strategies. And
they don’t conduct quarterly reviews. They simply assume that once
they’ve developed their strategies, those strategies will simply happen
- almost automatically. No way! As Peter Drucker wisely advised, “Nothing happens
until we reduce strategy to work.”
How to avoid this
mistake: Detail your
strategies in action plans descriptive of work assignments. Conduct
quarterly reviews of your strategic plan and more frequent reviews of
your action plans. Thus, you’ll link your strategies to individuals’
work assignments.
Mistake number 13:
Failure to link the strategic plan to the budgeting
process
Believe it or not, some actually fail to
allocate resources to their strategies. They simply assume that the
money, people, facilities and equipment will automatically be available.
Far more often than not, this assumption leads to disappointment.
How to avoid this
mistake: Estimate required
resources while developing your action plans. Then use those estimates
to request resources in your budgeting process.
Mistake number 14:
Reluctance to revise the strategic plan
Some managers consider their strategic
plan “cast in concrete.” No matter what happens “out there in the
world,” they stubbornly insist on sticking to their strategies. This
works just fine until something changes. Unfortunately, our world - more
and more often - is characterized by significant change. So reluctance
to alter the plan “no matter what,” can prove a recipe for disaster.
How to avoid this
mistake: Remain alert to
significant change in the world around you. And if change should occur
which might affect your strategy, call your planning team together. Ask
your team two questions: (a) “How is this change likely to affect our
strategy”? and (b) “How should we, therefore, change our strategy in
response”?
Mistake number 15:
Resistance to change
Some resist developing any strategy which
calls for significant organizational change. This is understandable, for
such strategies are most often difficult. But organizational change, at
times, is required.
How to avoid this
mistake: Remain open even
to tough, though necessary, decisions. Try this - when discussing a
problem, ask your planning team to consider each of the following four
choices:
a) Is it a resource problem?
b) Is it a people problem?
c) Is it a process or a systems problem?
d) Is it an organizational problem?
Agreement on the source of the problem
will bring clarity to your search for a solution.
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